> For the complete documentation index, see [llms.txt](https://now-8.gitbook.io/now.-features/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://now-8.gitbook.io/now.-features/sales/products-and-services.md).

# Products & Services

Products and services are reusable line items you can add to invoices and bills. Set them up once and select them later to keep pricing, descriptions, and accounts consistent.

#### How to Find It

Tap the **People** icon in the bottom tab bar, then choose **Products/Services**.

#### Products vs. Services

now. supports two types:

* **Product** — A physical item you sell. Products can optionally **track inventory**.
* **Service** — Work or expertise you provide. Services do not track inventory.

#### Creating a Product or Service

1. Tap the **+** button.
2. Choose **Product** or **Service**.
3. Enter the details:

| Field              | Required | Description                                                                                                                   |
| ------------------ | -------- | ----------------------------------------------------------------------------------------------------------------------------- |
| **Name**           | Yes      | Unique within the same type (you can have a product and service with the same name, but not two products with the same name). |
| **Sales Price**    | Yes      | The default price used on invoices.                                                                                           |
| **Income Account** | Yes      | The income account from your Chart of Accounts that revenue is recorded to when the item appears on an invoice.               |
| **SKU**            | No       | Optional product code.                                                                                                        |
| **Description**    | No       | Default description used on invoices and bills.                                                                               |
| **Notes**          | No       | Internal notes for your reference.                                                                                            |

The income account picker shows all accounts of type **Income**. Sub-accounts appear as "Parent: Child" for clarity.

#### Track Inventory (Products Only)

When creating a **product**, you can toggle **Track Inventory** on. This unlocks three more fields:

| Field                       | Description                                                                                                       |
| --------------------------- | ----------------------------------------------------------------------------------------------------------------- |
| **Inventory Asset Account** | Where the cost of unsold units is held on your Balance Sheet. Defaults to **Inventory Asset**.                    |
| **COGS Account**            | Where the cost of sold units is recorded as an expense on your Profit & Loss. Defaults to **Cost of Goods Sold**. |
| **Opening Quantity**        | How many units you have on hand right now.                                                                        |
| **Opening Unit Cost**       | What it cost you per unit (used to seed the weighted-average cost pool).                                          |

If you don't track inventory on a product, invoicing it just records the sale as income — no inventory or COGS effect.

For the full picture, see Inventory and COGS.

#### Using on Invoices and Bills

When creating an **invoice**, select a product or service from the picker to auto-fill the line with its default price, description, and income account. You can adjust quantity, rate, or description per invoice if needed.

When creating a **bill**, you can add an **Item line** that points to a product. If the product tracks inventory, the cost flows into your Inventory Asset account and quantity on hand goes up.

#### Editing a Product or Service

Tap a product or service to view its detail. From there you can update the name, price, description, accounts, or notes.

Changes apply to **future** invoices and bills only. Existing documents keep the values they had when they were created.

For inventory-tracked products, the **Track Inventory** toggle and the inventory accounts cannot be changed after creation. To change them, archive the product and create a new one.

#### Adjusting Quantity on Hand

For products that track inventory, the detail screen includes an **Adjust Quantity** action for manual corrections (damage, theft, found stock, recounts). See Inventory and COGS.

#### Archiving

Archive products or services you no longer sell. Archived items are hidden from pickers but remain in your records. Unarchive them at any time.

#### Deleting

A product or service can only be deleted if it has not been used on any invoice or bill. Inventory-tracked products with any inventory movement history cannot be deleted — archive them instead.

#### Related

* Inventory and COGS
* Invoices
* Bills


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