> For the complete documentation index, see [llms.txt](https://now-8.gitbook.io/now.-features/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://now-8.gitbook.io/now.-features/meet-eon.md).

# Meet Eon

Eon is the voice assistant built into now. Ask it questions about your business in plain English and it answers out loud. Eon is an informational narrator — it can describe your data but it never posts, edits, or deletes anything.

#### What You Can Ask

Eon answers questions about your numbers. Examples:

* "What was my total income last month?"
* "How much do I owe on Accounts Payable right now?"
* "Which customer has the largest unpaid invoice?"
* "What did I spend on software in Q1?"
* "How many widgets do I have on hand?"
* "What's my net income year to date?"

Eon will say so when something is outside its scope (tax advice, legal advice, investment advice).

#### How to Use Eon

There are two ways:

1. **Say "Hey Eon"** while the app is open and you're on the main app shell. The wake word activates the listening overlay.
2. **Tap the "now." word mark** at the top of the Transactions screen. The same overlay opens immediately.

Once Eon is listening, ask your question. When you stop speaking, Eon transcribes your question, looks up the relevant numbers, and replies with a spoken answer. You can keep asking follow-ups — Eon remembers the context of the current conversation.

To end the conversation, say a closing phrase ("thanks", "that's all", "goodbye") or just stop speaking — Eon dismisses the overlay automatically after a few seconds of silence.

#### Permissions

The first time you use Eon, iOS asks for two permissions:

* **Microphone access** — Required to hear you.
* **Speech Recognition** — Required to convert your voice into text on-device.

If you decline, Eon won't be able to listen. Grant permissions in **Settings → now.** on your iPhone.

#### Subscription Required

Eon is part of your now. subscription. If your subscription lapses, the wake-word listener turns off automatically and tapping the "now." mark won't open the overlay.

#### When Eon Listens

Eon listens for "Hey Eon" only when:

* You're signed in.
* You're on the main app shell (Transactions, Reports, Reconcile, etc. — not on the login or onboarding screens).
* Your subscription is active.

Outside those states, the wake-word listener is off.

#### Privacy and How It Works

* **Wake-word detection** runs on-device using Apple's Speech Recognition framework.
* **Speech-to-text** also uses Apple's framework. Apple may process audio on-device or transmit short audio buffers to its own servers depending on your device and language. Your audio is never sent to the now. servers.
* **The transcript** of your question is sent to the now. backend along with the relevant data needed to answer (account balances, recent transactions, summaries).
* **The answer** is generated by OpenAI's GPT-class models from that transcript and context.
* **Voice responses** use OpenAI's text-to-speech and play back through your device. If TTS isn't available, Apple's on-device voice is used as a fallback.
* **Audio is not stored.** now. does not retain raw recordings. The transcript and conversation context are kept in memory only for the duration of your session.
* **Neither Apple nor OpenAI use API audio or text data sent through the Service to train their models**, per their published API data policies.

#### Read-Only by Design

Eon never makes changes. It can describe your data, but it cannot post a journal entry, create an invoice, mark a bill paid, or delete a transaction. If you ask Eon to do something that would change your books, it explains that you need to perform the action in the app.

#### Disabling Eon

There's no separate "off" toggle for Eon. To stop the wake-word listener:

* Background the app or leave the main shell.
* Revoke microphone or speech-recognition permission in iOS Settings.
* Cancel your subscription (the wake-word listener turns off when access lapses).

#### Related

* Privacy and Data
* Subscriptions


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://now-8.gitbook.io/now.-features/meet-eon.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
